Is Salesforce down?
Salesforce status · SaaS · checked (0s ago)
Also searched as Sales Cloud, Service Cloud, Salesforce Trust.
Partly — Salesforce is up but running slower than usual (Degraded Performance: 2 active incidents).
According to Salesforce's official status page, Salesforce was reporting “Degraded Performance: 2 active incidents” when isuptime last checked at . Over the last 30 days, Salesforce's feed reported no outage in 99.24% of our checks.
What to do while Salesforce is down
isuptime cannot fix Salesforce, and neither can you. These are the things that are actually worth doing until it comes back.
- Read what Salesforce has actually published. Their incident notes say which components are affected and usually carry an estimate, which is more than any third party can tell you. Salesforce's status page
- Stop retrying in a loop. If your code calls Salesforce, back off exponentially and cap the retries. A retry storm from every client at once is a large part of why outages take as long to clear as they do, and it will exhaust your own quota before the service returns.
- Get told when it clears, instead of refreshing. The bell in the header sets up a browser notification, or a Discord, Slack or Telegram webhook, for the moment Salesforce's status changes.
- Move the urgent work elsewhere. Only worth it for something that cannot wait — check the substitute is up first.
Instead of Salesforce, right now
Status shown for each is read from that provider's own feed, on the same schedule as this page.
We've written about Salesforce
- 5 min readWhat's new at Salesforce: August–September 2026
Salesforce reported a record second quarter, launched Claudeforce with Anthropic, closed the Contentful and Fin acquisitions, held Dreamforce, and had a global outage in the middle of it. Here is each story in date order and what it means for Salesforce customers.
- 4 min readDreamforce 2026: what Salesforce announced for Agentforce and Slack
At Dreamforce 2026, Salesforce launched Agentforce Coworker, job-ready agents, long-horizon agents and Koa, its first CRM reasoning model, plus Slackforce features in Slack. What shipped, what is still in pilot, and what it means for reliability.
- 4 min readThe Salesforce outage of 16 September 2026: what happened
On 16 September 2026, the second day of Dreamforce, Salesforce had a service disruption across instances in every region, tied to an internal login service. Here is the timeline, what Salesforce said caused it, and what to do before the next one.
Is Salesforce down for you right now?
Everything above is read from Salesforce's own status feed. This is what other visitors are saying in the last 24 hours — useful when the feed is green and you are still stuck, and never used to change the status above.
Nobody has reported Salesforce in the last 24 hours. Yours would be the first.
Reports are anonymous counts and are kept for 24 hours, then deleted. No account, no message, nothing stored about who reported. One report per service per hour, changeable until the hour is out.
What Salesforce is
Salesforce is the largest CRM platform — Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud and the Lightning Platform that custom applications are built on. Most large enterprises run a substantial part of their commercial operation on it.
What Salesforce's status feed covers
Salesforce runs thousands of numbered instances and publishes status per instance, which makes a single ordinary incident touch hundreds of instances at once. Counting instances would report a routine degradation as a catastrophe, so isuptime reads Salesforce's active-incident feed instead: one entry per incident, graded by Salesforce's own vocabulary of degradation versus disruption and minor versus major impact. Your own instance may or may not be among those affected — Salesforce Trust will tell you, this page cannot.
isuptime reads this feed on a schedule and reports what it says — how that works, in detail.
Salesforce uptime, last 30 days
One bar per day. Each shows the share of that day's checks where Salesforce's own status feed reported no outage — degraded counts as no-outage. Days with no bar are days isuptime recorded no checks, not days Salesforce was down.
- No outage reported (99%+)
- 95–99%
- 80–95%
- Under 80%
- No data
Other services reporting problems right now
11 other services isuptime tracks were also reporting a problem as of the same check, 0s ago. They are checked on one schedule, so the timing is comparable — but overlapping in time does not mean they share a cause.
Salesforce response time trend
Each point is one check of Salesforce's status endpoint.
Salesforce outage history
Every incident Salesforce has published in the last 12 months.
Salesforce has not published a single incident in the last 12 months. That is a statement about Salesforce's posting habits as much as its reliability — a status page only records what its owner decides to record.
Salesforce status — frequently asked
- Is Salesforce down right now?
- Partly — Salesforce is up but running slower than usual (Degraded Performance: 2 active incidents). Checked (0s ago).
- What is Salesforce's status right now?
- Salesforce is reporting “Degraded Performance: 2 active incidents” on its official status page — Degraded — as of . That status feed answered our last check in 1.24 s. isuptime reads this from Salesforce's own published feed and does not test Salesforce independently.
- What is Salesforce's uptime?
- isuptime does not measure Salesforce's uptime directly — it reads Salesforce's own published status feed. Over the last 30 days, Salesforce's own status feed reported no outage in 99.24% of isuptime's checks. Periods the provider called degraded count as no-outage, and this is isuptime's own measurement, not a contractual SLA.
- Is it just me, or is Salesforce down for everyone?
- Salesforce is reporting a problem on its own status page, so this is affecting other users too, not just you.
Salesforce says operational but it is not working for me
Find your instance name in Setup and check it specifically on Trust; an incident affecting other instances is genuinely irrelevant to you. Governor limits, API request caps and a full sandbox refresh queue all produce errors that look like platform faults. A failing Apex job or a validation rule change is your org's configuration, and it will never appear on any Salesforce status page.
