Is Twilio down?
Twilio status · AI & APIs · checked (6s ago)
Partly — Twilio is up but running slower than usual (Partially Degraded Service).
According to Twilio's official status page, Twilio was reporting “Partially Degraded Service” when isuptime last checked at . Over the last 30 days, Twilio's feed reported no outage in 100.00% of our checks.
What to do while Twilio is down
isuptime cannot fix Twilio, and neither can you. These are the things that are actually worth doing until it comes back.
- Read what Twilio has actually published. Their incident notes say which components are affected and usually carry an estimate, which is more than any third party can tell you. “SMS Delivery Receipt Delays from Twilio to Globe Philippines”
- Stop retrying in a loop. If your code calls Twilio, back off exponentially and cap the retries. A retry storm from every client at once is a large part of why outages take as long to clear as they do, and it will exhaust your own quota before the service returns.
- Get told when it clears, instead of refreshing. The bell in the header sets up a browser notification, or a Discord, Slack or Telegram webhook, for the moment Twilio's status changes.
Is Twilio down for you right now?
Everything above is read from Twilio's own status feed. This is what other visitors are saying in the last 24 hours — useful when the feed is green and you are still stuck, and never used to change the status above.
Nobody has reported Twilio in the last 24 hours. Yours would be the first.
Reports are anonymous counts and are kept for 24 hours, then deleted. No account, no message, nothing stored about who reported. One report per service per hour, changeable until the hour is out.
What Twilio is
Twilio provides programmable messaging, voice, video and verification APIs — SMS and WhatsApp delivery, phone calls, and the two-factor codes a great many products depend on. A Twilio incident usually shows up in someone else's product as “the verification code never arrived”.
What Twilio's status feed covers
Twilio's status page is broken out by product and by region, and messaging is further split by channel and by geography, because SMS delivery depends on local carrier routes. That detail is important: SMS to one country can be failing while everything else on the account is healthy, and carrier-level delays are frequently posted as degraded rather than as an outage.
isuptime reads this feed on a schedule and reports what it says — how that works, in detail.
Twilio uptime, last 30 days
One bar per day. Each shows the share of that day's checks where Twilio's own status feed reported no outage — degraded counts as no-outage. Days with no bar are days isuptime recorded no checks, not days Twilio was down.
- No outage reported (99%+)
- 95–99%
- 80–95%
- Under 80%
- No data
Other services reporting problems right now
8 other services isuptime tracks were also reporting a problem as of the same check, 6s ago. They are checked on one schedule, so the timing is comparable — but overlapping in time does not mean they share a cause.
CloudflarePartial System Outage
- Razorpay1 of 7 services down: Payments API
- ElasticPartial System Outage
- PlayStation NetworkPlayStation Store affected in Russia
- SalesforceDegraded Performance: 1 active incident
- ScalewayPartially Degraded Service
- SnowflakePartially Degraded Service
- Temporal CloudPartially Degraded Service
Twilio response time trend
Each point is one check of Twilio's status endpoint.
Which Twilio features are affected?
- CARRIER NETWORK — degraded_performance
- CARRIER NETWORK › SMS Long Code, North America — degraded_performance
- Lookup Line Type Intelligence [Legacy API] — degraded_performance
- Media Streams US1 — degraded_performance
- MMS, APAC — degraded_performance
- PROGRAMMABLE MESSAGING — degraded_performance
- PROGRAMMABLE VOICE US1 — degraded_performance
- RCS Messaging — degraded_performance
Twilio outage history
Twilio has published 50 incidents in the last 12 months, the 20 most recent shown here. Only what Twilio posted itself — not every problem users hit.
- SMS Delivery Receipt Delays from Twilio to Globe Philippines
investigating · Nov 7, 09:22 PM (51m ago)
- SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States
identified · Nov 7, 07:37 PM (2h ago)
- SMS Delivery Delays from Twilio to Multiple Networks in India
resolved · Nov 7, 01:00 PM (9h ago)
- SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand
identified · Nov 7, 02:57 AM (19h ago)
- SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
identified · Nov 6, 09:21 PM (1d ago)
- SMS Delivery Delays from Twilio to Claro Dominican Republic
resolved · Nov 6, 05:24 PM (1d ago)
- TwiML ConversationRelay Documents Page Error
resolved · Nov 6, 04:53 PM (1d ago)
- Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
resolved · Nov 6, 03:56 PM (1d ago)
- Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia
resolved · Nov 6, 03:12 PM (1d ago)
- Notification Logs Unavailable in Console
resolved · Nov 6, 05:33 AM (1d ago)
- SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic
resolved · Nov 6, 01:23 AM (1d ago)
- Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia
resolved · Nov 5, 11:33 PM (1d ago)
- SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico
resolved · Nov 5, 10:50 PM (1d ago)
- SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France
resolved · Nov 5, 08:25 PM (2d ago)
- Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina
resolved · Nov 5, 06:34 PM (2d ago)
- Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada
resolved · Nov 5, 02:15 PM (2d ago)
- Search Delays on Enterprise Knowledge
resolved · Nov 4, 06:20 PM (3d ago)
- Delayed Email Validation History
resolved · Nov 4, 05:54 PM (3d ago)
- SMS Delivery Delays from Twilio to Claro Brazil
resolved · Nov 4, 05:15 PM (3d ago)
- SMS Delivery Delays from Twilio to Algar Telecom Brazil
resolved · Nov 4, 04:02 PM (3d ago)
Twilio status — frequently asked
- Is Twilio down right now?
- Partly — Twilio is up but running slower than usual (Partially Degraded Service). Checked (6s ago).
- What is Twilio's status right now?
- Twilio is reporting “Partially Degraded Service” on its official status page — Degraded — as of . That status feed answered our last check in 1.54 s. isuptime reads this from Twilio's own published feed and does not test Twilio independently.
- When did Twilio last go down?
- The most recent incident Twilio published was “SMS Delivery Receipt Delays from Twilio to Globe Philippines”, opened Nov 7, 09:22 PM UTC (51m ago), and still open. That is the latest entry in Twilio's own incident feed, not every problem users experienced.
- What is Twilio's uptime?
- isuptime does not measure Twilio's uptime directly — it reads Twilio's own published status feed. Over the last 30 days, Twilio's own status feed reported no outage in 100.00% of isuptime's checks. Periods the provider called degraded count as no-outage, and this is isuptime's own measurement, not a contractual SLA.
- Is it just me, or is Twilio down for everyone?
- Twilio is reporting a problem on its own status page, so this is affecting other users too, not just you.
Twilio says operational but it is not working for me
Undelivered SMS is more often carrier filtering than a Twilio outage — check the message status and error code in the Twilio console, which will tell you whether the carrier rejected it. Unregistered A2P 10DLC campaigns, unverified sender IDs and blocked shortcodes all cause silent delivery failure. A depleted account balance stops sending without any platform incident.