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Is Intercom down?

Intercom status · Communication · checked (4s ago)

Also searched as Fin, Fin AI, Intercom Messenger.

Operational

No — Intercom is not down. All Intercom systems are reported operational.

According to Intercom's official status page, Intercom was reporting “All Systems Operational” when isuptime last checked at . Over the last 30 days, Intercom's feed reported no outage in 100.00% of our checks.

No outage reported (30d)
100.00%
Share of our checks where Intercom's feed reported no outage. Degraded counts as no-outage. Not an SLA.
Response time
882 ms
How long the last status check took
Reported by
Operational
All Systems Operational

Is Intercom down for you right now?

Everything above is read from Intercom's own status feed. This is what other visitors are saying in the last 24 hours — useful when the feed is green and you are still stuck, and never used to change the status above.

Nobody has reported Intercom in the last 24 hours. Yours would be the first.

Reports are anonymous counts and are kept for 24 hours, then deleted. No account, no message, nothing stored about who reported. One report per service per hour, changeable until the hour is out.

What Intercom is

Intercom is customer messaging and support — the chat widget on a website, a shared inbox, help centre articles and, increasingly, the Fin AI agent that answers tickets automatically. Intercom now publishes its status under the Fin brand.

What Intercom's status feed covers

The status page separates the messenger that loads on your website from the agent-facing inbox and from the API and Fin itself. The messenger is the component your customers see: it can fail to load on your site while your support team's inbox works normally, and that failure is invisible from inside Intercom.

isuptime reads this feed on a schedule and reports what it says — how that works, in detail.

Intercom uptime, last 30 days

One bar per day. Each shows the share of that day's checks where Intercom's own status feed reported no outage — degraded counts as no-outage. Days with no bar are days isuptime recorded no checks, not days Intercom was down.

2026-10-0616 of 30 days recordedToday
  • No outage reported (99%+)
  • 95–99%
  • 80–95%
  • Under 80%
  • No data

Other services reporting problems right now

10 other services isuptime tracks were also reporting a problem as of the same check, 4s ago. They are checked on one schedule, so the timing is comparable — but overlapping in time does not mean they share a cause.

2 more services are reporting problems — see all →

Intercom response time trend

Each point is one check of Intercom's status endpoint.

Intercom outage history

Intercom has published 25 incidents in the last 12 months, the 20 most recent shown here. Only what Intercom posted itself — not every problem users hit.

Intercom status — frequently asked

Is Intercom down right now?
No — Intercom is not down. All Intercom systems are reported operational. Checked (4s ago).
What is Intercom's status right now?
Intercom is reporting “All Systems Operational” on its official status page — Operational — as of . That status feed answered our last check in 882 ms. isuptime reads this from Intercom's own published feed and does not test Intercom independently.
When did Intercom last go down?
The most recent incident Intercom published was “Slow Fin Procedures ”, opened Oct 30, 06:06 PM UTC (4d ago) and marked resolved Oct 30, 06:30 PM UTC. That is the latest entry in Intercom's own incident feed, not every problem users experienced.
What is Intercom's uptime?
isuptime does not measure Intercom's uptime directly — it reads Intercom's own published status feed. Over the last 30 days, Intercom's own status feed reported no outage in 100.00% of isuptime's checks. Periods the provider called degraded count as no-outage, and this is isuptime's own measurement, not a contractual SLA.
Is it just me, or is Intercom down for everyone?
Intercom reports all systems operational, so the problem is likely local to your network, browser or account. Try a different network or device.

Intercom says operational but it is not working for me

The messenger is a third-party script, so ad blockers and content security policies stop it loading for a share of real visitors with nothing wrong at Intercom. Conversations not routing is usually an assignment rule rather than an incident. Fin answering badly is a content and training problem, and no status page reports on answer quality.

Open Intercom's official status page

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