Is New Relic down?
New Relic status · Observability · checked (1s ago)
Also searched as New Relic One, New Relic APM.
No — New Relic is not down. All New Relic systems are reported operational.
According to New Relic's official status page, New Relic was reporting “All Systems Operational” when isuptime last checked at . Over the last 30 days, New Relic's feed reported no outage in 100.00% of our checks.
Is New Relic down for you right now?
Everything above is read from New Relic's own status feed. This is what other visitors are saying in the last 24 hours — useful when the feed is green and you are still stuck, and never used to change the status above.
Nobody has reported New Relic in the last 24 hours. Yours would be the first.
Reports are anonymous counts and are kept for 24 hours, then deleted. No account, no message, nothing stored about who reported. One report per service per hour, changeable until the hour is out.
What New Relic is
New Relic is an observability platform — APM, infrastructure monitoring, logs, browser and synthetic monitoring, all queried through NRQL. Like every monitoring vendor, its outages are felt as blindness rather than breakage: your systems keep running, you just cannot see them.
What New Relic's status feed covers
The status page separates data ingestion from querying and alerting, and separates the US and EU data centres. That regional split is essential — a EU-region account is unaffected by most US incidents and vice versa. Alerting is the component worth watching, because an alerting outage means notifications silently do not arrive.
isuptime reads this feed on a schedule and reports what it says — how that works, in detail.
New Relic uptime, last 30 days
One bar per day. Each shows the share of that day's checks where New Relic's own status feed reported no outage — degraded counts as no-outage. Days with no bar are days isuptime recorded no checks, not days New Relic was down.
- No outage reported (99%+)
- 95–99%
- 80–95%
- Under 80%
- No data
Other services reporting problems right now
10 other services isuptime tracks were also reporting a problem as of the same check, 1s ago. They are checked on one schedule, so the timing is comparable — but overlapping in time does not mean they share a cause.
CloudflarePartial System Outage
- Razorpay1 of 7 services down: Payments API
- ElasticPartial System Outage
GrafanaMinor Service Outage
- PlayStation NetworkPlayStation Store affected in Russia
- SalesforceDegraded Performance: 1 active incident
- ScalewayPartially Degraded Service
- SnowflakePartially Degraded Service
New Relic response time trend
Each point is one check of New Relic's status endpoint.
New Relic outage history
New Relic has published 26 incidents in the last 12 months, the 20 most recent shown here. Only what New Relic posted itself — not every problem users hit.
- Data and Alerts Irregularities for US Region
resolved · Nov 4, 01:46 AM (5h ago)
- Data Irregularities in US Region
resolved · Nov 2, 01:43 PM (1d ago)
- Synthetics Ping Monitor Processing Delays in Multiple Regions
resolved · Nov 2, 02:32 AM (2d ago)
- Next-Gen Entity Platform Issues
resolved · Oct 28, 09:33 AM (6d ago)
- Data Irregularities for US region
resolved · Sep 25, 07:57 PM (39d ago)
- New Relic UI errors
resolved · Sep 25, 03:56 AM (40d ago)
- Salesforce Service Disruption
resolved · Sep 16, 10:08 AM (48d ago)
- Data Irregularities for EU Region
resolved · Sep 16, 12:14 AM (49d ago)
- Issues loading Alerts and Activity page
resolved · Aug 3, 09:58 AM (92d ago)
- E2M (Events-2-Metrics) authorization issues
resolved · Jul 17, 10:21 AM (109d ago)
- Delay of Entity Relationship Data
resolved · Jul 6, 08:23 AM (120d ago)
- Alerts and Data Irregularities - US and EU region
resolved · May 18, 04:25 PM (169d ago)
- UI and Data Irregularities - US Region
resolved · May 15, 12:06 AM (173d ago)
- Issue when querying live edge data in the US region
resolved · Apr 13, 12:44 PM (204d ago)
- Synthetics Manager
resolved · Apr 9, 09:51 AM (208d ago)
- NrComputeUsage is 0 for ScannedEvents
resolved · Mar 24, 05:22 AM (225d ago)
- Data Irregularities - US Region
resolved · Mar 20, 03:52 PM (228d ago)
- Data Irregularities
resolved · Mar 3, 12:19 AM (246d ago)
- Delay in executing synthetics monitors
resolved · Mar 2, 07:06 AM (247d ago)
- Charts not showing on Dashboards
resolved · Feb 18, 10:06 AM (258d ago)
New Relic status — frequently asked
- Is New Relic down right now?
- No — New Relic is not down. All New Relic systems are reported operational. Checked (1s ago).
- What is New Relic's status right now?
- New Relic is reporting “All Systems Operational” on its official status page — Operational — as of . That status feed answered our last check in 382 ms. isuptime reads this from New Relic's own published feed and does not test New Relic independently.
- When did New Relic last go down?
- The most recent incident New Relic published was “Data and Alerts Irregularities for US Region”, opened Nov 4, 01:46 AM UTC (5h ago) and marked resolved Nov 4, 01:46 AM UTC. That is the latest entry in New Relic's own incident feed, not every problem users experienced.
- What is New Relic's uptime?
- isuptime does not measure New Relic's uptime directly — it reads New Relic's own published status feed. Over the last 30 days, New Relic's own status feed reported no outage in 100.00% of isuptime's checks. Periods the provider called degraded count as no-outage, and this is isuptime's own measurement, not a contractual SLA.
- Is it just me, or is New Relic down for everyone?
- New Relic reports all systems operational, so the problem is likely local to your network, browser or account. Try a different network or device.
New Relic says operational but it is not working for me
Missing data is usually the agent rather than the platform: check the agent is running, is a supported version, and has a valid licence key. Data ingest has a lag of a minute or two by design, so very recent data legitimately is not there yet. NRQL queries hitting a data retention boundary return empty rather than an error, which reads exactly like data loss and is not.
Alternatives to New Relic
New Relic is reporting no problems right now. If it stops, these cover the same job — each shows its own live status.
If New Relic goes down
DatadogUnknownAPM, infrastructure and logs in one place while you are blindIts status feed is unreachable — we cannot confirm this one is working.
GrafanaDegradedDashboards and alerting over metrics you are already shippingThis one is reporting problems too.
Status shown for each is read from that provider's own feed, on the same schedule as this page.